Frequently asked questions.

Pistol Intro is designed for beginners. Rifle/AR15 Basic 1 is also an entry course with no prior experience required. Basic 2 and higher levels have their own prerequisites. The course page sets out the requirements.

Yes. A suitable firearm is available free of charge for Intro and Basic courses. Rental equipment costs CHF 50 for advanced pistol courses and CHF 100 for rifle, shotgun and combined courses. Select it when booking. Rental firearms are not available for Long Range courses. Eye and hearing protection are free.

Yes. The 300-metre course requires experience at that distance. Courses at longer distances have additional requirements. Contact us if you are unsure which level is suitable.

Each course has its own requirements. Your legal eligibility, health and documents may depend on the course location. Read the terms and ask us before booking if anything is unclear.

The specific list is on the course page. Plan for eye and hearing protection; you can state during booking whether you have both or would like them provided. Suitable outdoor clothing and sturdy shoes may be needed.

Published dates appear in the training calendar and on each course page, with location, start time and availability.

If a waitlist is available, you can join it. This does not confirm a booking or trigger a payment. We will contact you if we can offer you a place.

Diamond Defence works with several facilities. The venue is shown on the date you select and in your booking confirmation. The locations page helps you plan.

The laws and rules of the host country apply alongside the course requirements. Check your travel documents, eligibility and equipment before booking. Contact us early if you intend to bring your own firearm.

Our open courses are primarily for private participants, but eligible professionals can join. For an existing team, we discuss objectives, experience, equipment, group size, location and schedule, then propose an appropriate supervised format.

Yes. Choose guest booking or create a free account during checkout. Guests receive a booking confirmation by email.

You can see your associated course bookings. Card payments also appear under Orders. Where applicable, you can submit a cancellation request under the terms.

The booking form offers card payment through WooPayments or invoice. The available options appear before you confirm. If a test mode message is shown, use test payment details only.

After a confirmed booking, you receive course, date, location and payment information. Check your spam folder. Contact us with your name and course date if no email arrives.

You can manage your account details online. If a change affects an existing booking or invoice, contact us as well and include your booking number.

The full rules are in the terms and conditions. Checkout also summarises deadlines for refunds, credits and replacement participants before you accept them.

Use My course bookings in your account, or, if you booked as a guest, email info@diamond-defence.eu with your booking number. A request does not automatically issue a refund; it is reviewed under the terms.

A suitable replacement participant may be proposed in time under the terms. We must check eligibility and practical details. Contact us early with your booking number.

The downloads section contains Diamond Defence documents and links to external tests. Items that are not available are identified there.

Our information page provides a starting point and links to fedpol and cantonal firearms offices. Your competent authority decides your individual case.